Employee Self Service

ESS - The Xceed’s XcelHr ESS helps the employees by enabling them in many ways

The corporate process of getting few tasks done with the approval from the hierarchy can be quite time consuming at times, impeding the crucial tasks to be performed on time by the employees. To remove these hurdles XcelHr Employee Self Service modules enable the employees to bypass the hectic stumbling hurdles which they might face to finish some important tasks by allowing them to complete it by themselves.

Quicker Approvals

Employees can often have multiple requests such as training or even for application of leaves and the tool allows them to raise the request digitally which can expedite the process both for the HR and the employee so that they can plan their itinerary ahead without being stressed till the last moment of approval.

Improve Productivity

There can be many minor tasks which requires the dependency on HR even though it might not be necessary, so now using the Xceed’s tool employees can manage those tasks by themselves which can reduce their time waiting for the help from external source and focus on improving their productivity and this also reduces the burden on HR while they can use their time effectively on people’s development.

Data Integrity and Management

The XcelHR ESS enables the employees to track their records and manage, update and verify the necessary information whenever needed digitally.

This process ensures that the data always stays safely updated in the HRIS and removes the necessity for manual changes and verification.

Various Self Service Tasks

The ESS module gives employees access to various information and functionalities like checking for the number of leaves, check-in and check-out times and applying for special requests such as the maternity and paternity leaves and submitting the timesheets digitally.

They can also apply for several training programs online which will help them further skills and career growth.

Automate Several Processes

Employees can upload several important documents such as the employment and education certificates through the app and also sign the necessary documents digitally and use them as needed. Also any requests raised by them digitally will reach the concerned authority directly cutting through any stumbling hierarchical blocks and alerts will be sent automatically once any action is approved.

Engaging the Employees

Employees who share the same team or skillset can create online communities and discuss various topics which can enhance their skills and knowledge useful for their career growth. This can also help them bond with others creating a space for long term haul in the organization as they find like-minded peers.

Digital Support with Ease

The XcelHR ESS tool can be used to raise support related requests to HR or assets and any other issues with ease. For any important enquiry or support escalation the application provides access to a chat support agent to raise the concerned queries along with access to a Chatbot which can also resolve some of the queries and raise any requests.

Frequently Asked Questions

Usually there can be various tasks for which the employees have to approach the HR team or supervisors for approvals or many types of information for which they have to wait for response from other departments and all these additional hurdles can be quickly taken care of using the ESS module.

  • Send requests to the concerned various authorities using the tool simultaneously for quick approvals
  • Employees can view, manage and update and data related to their profile or records either on web or mobile with ease
  • Raise any tickets or concerns and view the updates instantly upon any response or approvals
  • Various kinds of information pertaining to the number of leaves or check-in or check-out times can be viewed easily
  • Improve the productivity by reducing the burden on HR team with minor requests

The primary focus of ESS is to improve the overall productivity both for the employees and the HR management by giving the employees access to various kinds of information and enabling them to do many tasks through the tool without the intervention of the HR team so the additional time can be used for other crucial purposes.